Define and implement
groundbreaking digital strategies
The digital tsunami is forcing organizations to adapt, with unprecedented pressure to review core business propositions and to innovate. This is true not only of the company’s product and services offerings but also of the very way they operate.
Find out how to succeed with your transformation projects.
Experiences encompass all aspects of the user's interaction with the company, its services, and its products.
We conduct creative workshops:
- Involve your key stakeholders
- Create the conditions to think outside the box and review best practices
- Define user scenarios that take build deeply on customer empathy
- Factor in innovative ecosystem services that link to your legacy solutions
Five Stages of the DT process
Courtesy "The Design Thinking Foundation"
"Design Thinking workshops are an essential component of well lead digital strategies. They do not only bring out the great ideas but also stimulate internal and external stakeholders to participate in the transformation process. They serve as a key foundation for the User Experience Design and the entire Product Management process."
Eric Lemaréchal - MD FFS Digital
Gone are the days when data was merely a supporting asset for businesses. With industrial revolution 4.0 round the corner, data is at the centre of the business, in fact, data itself is the business!
We help you assess the core data structure coherence and nomenclature:
- Review the value derived from existing databases and workflows
- Work with internal teams or outside specialists to adapt the future data strategy
- Structure aspects of the data and its nomenclatures that relate to the markets, use cases, and fully support the development of delightful user experiences and engaging business models
- Develop the KPI's and data funnelling from user interactions
The data IS the business and structures the company "digital twin"
Building the company digital twin.
“If you went to bed last night as an industrial company, you’re going to wake up this morning as a software and analytics company.” Jeff Immelt, former CEO of General Electric
"If, as Internet technology visionary Marc Andreessen put it in 2011 software is indeed eating the world, then the use of data is fuelling the hunger"
Eric Lemaréchal - MD FFS Digital
Product Management Key Principles:
- Turning real needs into meaningful solutions.
- Driving strategic and tactical transformation.
- Customer empathy: putting customers and users at the heart of every research and design step.
Driving change with key responsibilities
- Analyzing the competitive situation
- Creating the vision and specifications
- Keeping the teams and management aligned on the objectives
- Tracking the development
- Preparing the launch plan
Relying on data and measurable insights
Data driven product plans and workflow scenarios
"Product Management lies at the heart of well lead digital strategies, serving as another key foundation for building partnerships and developing both User Experience and User Interface Design."
Eric Lemaréchal - MD FFS Digital
This drives both faster adoption and stronger retention, building long term loyalty. This trend is growing in corporate software and services, across the board, and changing the workplace in all respects.
Today’s teams work from virtually everywhere:
As they collaborate easily and build amazing things faster. This transformation is an ongoing process, and workplace collaboration technology is constantly evolving in new ways
Major social media sites and applications have set the standards for what employees and customers expect from their interaction with enterprise solutions
User experience
A major impact on all workflows and applications
"Customer Experience (CX), and User Experience (UX) more generally, are totally redefining enterprise products and services because of the profound transformations that the digital landscape is imposing on corporations' value proposition."
Eric Lemaréchal - MD FFS Digital
Enable beautifully designed interfaces with responsive applications and delightful end user interactions on any platform
We build on a longstanding tradition of design:
- Multiplatform and responsive
- Optimized for Mobiles, tablets and PC's
- Adapted to serve the immediate need with simplicity and elegance
UI creation
at the heart of customer satisfaction
"Each platform has its characteristics and needs."
Eric Lemaréchal - MD FFS Digital
"Build or buy" - "make or partner"
Grow your presence in the ecosystem with the most pertinent technology solution providers, each in their field.
"The Digital Ecosystem is becoming the new Company Frontier"
There are such dynamics in the digital technology environment that your long term transformation strategy can only be as good as the quality of digital partnerships. Major cloud service providers and innovative start-ups offer significant opportunity to power growth and extend the value of your core business strategy.
We assist you with:
- Identification of companies and solutions that can boost the strategic plan
- Setting up the partnership framework
- Project management of the implementation phases
Ecosystems gradually integrate with the legacy environment
MD FFS Digital
"Grow with partnerships and integrate them into your strategy in meaningful ways."
Eric Lemaréchal - MD FFS Digital
"Build or buy" - "make or partner"
Grow your presence in the ecosystem with the most pertinent technology solution providers, each in their field
PM Principles:
Customer Empathy
Customers and users at the heart of research
Find out more
"The Digital Ecosystem is becoming the new Company Frontier"
There are such dynamics in the digital technology environment that your long term transformation strategy can only be as good as the quality of digital partnerships. Major cloud service providers and innovative start-ups offer significant opportunity to power growth and extend the value of your core business strategy.
We assist you with:
- the identification of great solutions that can boost the strategic plan
- Setting up the partnership agreements
- Project management of the implementation phases
Enhancing engagement both for corporate teams and customers
CONNECT
People
Solutions
&
COLLECT
Meaningful Data
ENGAGE
Happy Users
Anywhere
Any Time
On any Device
Getting down to Design and Execution